With more people staying home and ordering carryout food, pizza chains across the country have been vigorously competing to achieve the best delivery times. It appears at least for now that Altoona, PA based PizzaSteve’s has taken the lead.
On Tuesday, CEO Jane Willard announced that, starting in September, customers will get their pizza six minutes before they order it.
“While other chains focus on tomato ripeness and crust flakiness, it’s our belief that quick delivery matters most to our customers,” she said. “So we’ve focused on speed rather than taste.”
According to the U.S. Bureau of Business Bureaus, the average pizza delivery time is now 13.2 minutes after the order is placed – down from an hour and 45 minutes just ten years ago. The chains have spent a combined $34 billion for each minute they’ve shaved off the time – a total of nearly $3.5 trillion to date.
Willard is confident that PizzaSteve’s will achieve its minus six minute guarantee, based on tests conducted in three U.S. cities.
“The pizza was gone by the time I called in the order,” says Arlene Coogan, a test participant from Council Bluffs, Iowa.
“To me that’s pretty fast service.”
”
